Quick answers about shipping and returns. If your question is not here, contact us and we will answer directly.
Order terms at a glance
| Item | Detail |
|---|---|
| Shipping | Flat rate by destination, from USD 3.99 – free over USD 49 to US, Canada, Europe, Southeast Asia, Australia and New Zealand |
| Ships from | China |
| Returns | 30 days |
| Payment | PayPal and major credit cards |
| Quality | Every product is selected and quality-checked before shipping |
| Where we are | A brand of Suzhou ZhiMo Trading Co., Ltd., Suzhou, Jiangsu, China |
Where are you based?
We are a brand of Suzhou ZhiMo Trading Co., Ltd., Suzhou, Jiangsu, China.
Do you ship internationally?
Yes. Every order ships from China.
How much does shipping cost?
Shipping is a flat rate by destination: USD 5.99 to the United States and Canada, USD 3.99 to Europe, USD 6.99 to Southeast Asia, and USD 6.99 to Australia and New Zealand. Orders over USD 49 ship free to those destinations. Everywhere else is USD 9.99. See the the quantity and the destination. Send us your order list and delivery address and we will come back with a price and a shipping estimate.
Can I return an item?
Yes – we offer 30 day returns. Get in touch and we will arrange it.
How do you check quality?
Every product is carefully selected and quality-checked before shipping. We deal direct, so there is no distributor layer between the factory and your door.
What payment methods do you accept?
PayPal and major credit cards.